FAQ's

BID-HQ SELLING ADVANTAGES

Auto re-list enables your ad to remain published for up to 3 months! You can set and forget

It’s quick and easy to register

Quick and easy to publish an ad

Absolutely free to list, if you choose

No final fees, ever

Upgrade listings are cheaper than most other sites – only $2 or $20

A google map of your suburb appears on each listing

REGISTRATION
Free Registration
It’s quick and easy to register. Yes it’s totally free.
A confirmation email will be sent to you upon completing the registration. Simply go to your email, click on the confirmation link and you are registered.

ABN / ACN / TFN 
Optional. Only required if you run a business and need to pay tax. We strongly recommend that you consult an Accountant for clarification.

GST / VAT (Optional)
If the amount below is greater than 0, the number stated below will show in: Item page, Auction you Won page, Successful win page and the emails sent to buyers. Left as 0 means you may add GST/VAT on individual ads

From 1/7/17, 10% GST must be charged on all items, even those less than $1,000 which were previously exempt.
Check out the ATO - How GST works. Speak to an Accountant for clarification.
Excerpt from Finder 3/6/17- https://www.finder.com.au/australian-gst-changes-2017
The core GST requirements remain unchanged.
International vendors who sell to Australians and make more than $75,000 per year doing so will be required to register and charge GST. Previously, this only applied to vendors who were selling items valued at over $1,000 each.

I registered but didn’t receive a confirmation email.
Please check all tabs including Spam and Trash

How do I contact you
All enquiries to :   team@bid-hq.com.au  At this stage, only email contacts are available.
Alternatively, on the bottom of our Home page Contact has specific email departments if you prefer.

Special offers
Special offers will always be posted on www.facebook.com/bidhq

PUBLISH AN AD

Is it really free to sell in BID-HQ
Absolutely 100% free to sell here - $0. And, no final fees, ever.

  1. Click on Publish an Ad, complete the fields
  2. Simply click on PUBLISH at the bottom of page. And, you're done..... your ad is FREE. Ensure you don't tick Highlighted Ad ($2) or Premium Ad ($20)

How many free ads can I publish
Unlimited. Publish as many ads as you wish.
No duplicates in the same categories, that’s the only restriction.

Safety
A google map will show your address or city or suburb in your listing….
Individuals: For safety reasons, we recommend that you publish the suburb location rather than your actual address. Always consider your safety and that of your family when displaying your address publicly. Meeting in a public place for transactions with others knowing your whereabouts and reasons for meeting, may be preferable than accepting strangers into your home. Always ensure you have appropriate ID from the potential buyer if a potential buyer wants to trial or test drive a vehicle etc., as they could drive away with your vehicle or item.
Retailers with a premises: You may choose to display your premises if that is advantageous for your business. Always be aware of safety hazards.

What’s an upgrade
Make your listing stand out from the free ads. It’s optional.
HIGHLIGHTED $2 – It stands out in your listing category with a yellow border around the ad
PREMIUM $20 – Shows the listing on our Home page

Payment for upgrades
We only accept PayPal as a payment gateway. The safest way to pay in the world. Credit cards are accepted through PayPal.
You will need a PayPal account to register and pay for upgrades and/or pay Sellers for purchases.

Can I pay for multiple listing upgrades
Each listing must be paid individually

How do I pay for upgrades with credits
When you complete publishing your ad, it will take you to the next page to pay. You will have 2 options – Pay with Paypal or Pay with Credits. Choose Credits. Simple.

Do you charge Final Fees
No final fees, ever.

I need a category that isn’t listed?
Being a new service, we are open to enabling new categories…. So flick us an email to: categories@bid-hq.com.au and we will set it up for you. You can list your item in the OTHER of your category of choice until we setup the new category for you.

Publish as a Fixed Price Listing
Please tick the box or it will default to an auction listing.
Advise the Start date by clicking on Start date to bring up the Calendar. You cannot add the date manually
Enter a Shipping cost, if applicable / state Pickup available from ____________ / Not applicable

Publishing an Auction Listing
Leave the box unticked for auctions
Click Start Date for Calendar to select a start date
Duration – choose from a minimum of 1 to 7 days maximum for your auction in the dropdown menu

Seller preferred currency
You can select the preferred currency of your item – AUD, EURO, BRITISH POUND

Can I sell internationally
Absolutely. You choose whether it suits you or you prefer to just ship within Australia. Offering international shipping will widen your potential buyer base. 
Ensure you have done your homework regarding shipping charges because they vary from country to country and can be very expensive. Or state… Contact me for international shipping charges.

Shipping/Handling fee
Sellers choose whether or not you will ship internationally.

It helps buyers if you can give more information State your preferences –

Free postage within Australia / $__

Contact me for a quote on shipping charges within Australia

Contact me for international shipping charges.

I can’t enter the start date manually
The start date must be entered by using the calendar. Click on Start date to get the calendar.

Listing location
A google map will show your address or city or suburb in your listing….
Individuals: For safety reasons, we recommend that you publish the suburb location rather than your actual address. Always consider your safety and that of your family when displaying your address publicly.
Retailers with a premises: You may display your premises if that is advantageous for your business.

Auto re-listing feature
Choose the number of days you want to publish your ad from 1-7 days.
You have the option to select the number of repeat times you would like to relist (maximum of 12 repeats). For example, if you publish for 7 days and 12 times on Auto relist, then you can leave your ad for 3 months. Now that’s a fine feature. You may choose to set and forget for this period. Or not.

Can I sell anything?

Most things, almost everything. But nothing illegal or on our banned page. Please see our Banned page at the bottom of every page.

Can I sell to any country or any person in the world?

BID-HQ adheres to all legal requirements and a number of AUSTRALIAN departments have placed restrictions on regulating trade, banning all trade with some countries, some people, individuals, businesses, organisations. A current countries list can be found below…

Therefore, trade with some countries and people cannot be allowed and are unable to use www.bid-hq.com.au

We will not allow the sale of embargoed or restricted items from countries where it’s prohibited by Australian departments and officials.

Under AUSTRALIAN law, buying or selling certain items made in restricted countries may not be lawful, depending on the type of item, date of manufacture, and the date it left that particular country.

Sellers who wish to ship internationally, as well as sellers of items made outside of Australia, should regularly review current information about which countries may be affected by sanctions enforced by the Australian Office of Foreign Affairs and Trade. For more information about laws regulating such trade, please see additional information at:

 

http://dfat.gov.au/international-relations/security/sanctions/pages/consolidated-list.aspx#changes   For individuals. You can subscribe for updates

or go to http://www.austrac.gov.au/businesses/important-information-industry/sanctions

 

Current list of countries we can trade with according to DFAT as at 23.6.2017 (subject to change, it is up to the individual to establish currency of trade countries).

 

Afghanistan,

Albania,

Algeria,

Andorra,

Angola,

Antigua and Barbuda,

Argentina,

Armenia,

Aruba,

Australia,

Austria,

Azerbaijan,

Bahamas,

Bahrain,

Bangladesh,

Barbados,

Belgium,

Belize,

Benin,

Bhutan,

Bolivia,

Botswana,

Brazil,

Brunei,

Bulgaria,

Burkina Faso,

Burundi,

Cambodia,

Cameroon,

Canada,

Cabo Verde,

Chad,

Chile,

China,

Colombia,

Comoros,

Congo Republic,

Costa Rica,

Cuba,

Curacao,

Cyprus,

Czechia,

Denmark,

Djibouti,

Dominica,

Dominican Republic,

East Timor,

Ecuador,

Egypt,

El Salvador,

Equatorial Guinea,

Estonia,

Ethiopia,

Fiji,

Finland

France,

Gabon,

Gambia,

Georgia,

Germany,

Ghana,

Greece,

Grenada,

Guatemala,

Guinea,

Guyana,

Haiti,

Holy See,

Honduras,

Hong Kong,

Hungary,

Iceland,

India,

Indonesia,

Ireland,

Israel,

Italy,

Jamaica,

Japan,

Jordan,

Kazakhstan,

Kenya,

Kiribati,

South Korea,

Kuwait,

Kyrgyzstan,

Laos,

Latvia,

Lesotho,

Liechtenstein,

Lithuania,

Luxembourg,

Macau,

Madagascar,

Malawi,

Malaysia,

Maldives,

Mali,

Malta,

Marshall Islands,

Mauritania,

Mauritius,

Mexico,

Micronesia,

Moldova,

Monaco,

Mongolia,

Morocco,

Mozambique,

Namibia,

Nauru,

Nepal,

Netherlands,

New Zealand,

Nicaragua,

Niger,

Nigeria,

Norway,

Oman,

Pakistan,

Palau,

Palestinian Territories,

Panama,

Papua New Guinea,

Paraguay,

Peru,

Philippines,

Poland,

Portugal,

Qatar,

Romania,

Rwanda,

Saint Kitts and Nevis,

Saint Lucia,

Saint Vincent and the Grenadines,

Samoa,

San Marino,

Sao Tome and Principe,

Saudi Arabia,

Senegal,

Seychelles,

Singapore,

Sint Maarten,

Slovakia,

Solomon Islands,

South Africa,

South Korea,

South Sudan,

Spain,

Sri Lanka,

Suriname,

Swaziland,

Sweden,

Switzerland,

Taiwan,

Tajikistan,

Tanzania,

Thailand,

Timor-Leste,

Togo,

Tonga,

Trinidad and Tobago,

Tunisia,

Turkey,

Turkmenistan,

Tuvalu,

Uganda,

United Arab Emirates,

United Kingdom,

Uruguay,

Uzbekistan,

Vanuatu,

Venezuela,

Vietnam,

Zambia.

 

 




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