Wherever possible, we will endeavour to answer all queries within 24 hours.



Buying enquiries:


Listing issues:

Selling enquiries:

Need a New Category?:


Fraud or Phishing issues:

Note: we will never send you an email, letter or phone you asking you to login to BID-HQ from a link.

We may send you information for a purpose, but, we will never offer you a link to login to. It is

critical you keep your contact details, email and phone number current that we may contact you if


Never, ever, login directly from a link sent you. Phishers aim to get your account username and

password in this way. Please report these emails or phone calls to:


Payment enquiries:


Retailer enquiries:


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